Nuance Salon Privacy Policy | Terms and Conditions
Privacy Policy | Terms and Conditions
Welcome to the Nuance Salon Privacy Policy and Accessibility Statement, where we prioritize the protection of your privacy and the accessibility of our services to all. This policy outlines how we collect and use your information while ensuring accessibility to all our services.
Information Provided by You
We may request personal information such as your name, address, birth date, contact details, phone number, email address, credit card information, and profile information through our online forms. We use this information to fulfill your orders, offer product and service information, and communicate with you. We do not sell or share this information unless necessary to fulfill your order or as required by law.
Appointments
We will request personal information such as your name, address, email, phone number, birth date, contact details, credit card information, and profile information through our online forms for Appointments. We use this information to fulfill your orders, offer product and service information, and communicate with you about the event you are attending and communicate and market to you about future and upcoming events. We do not sell or share this information unless necessary to fulfill your order or as required by law. Any event ticket sales will be processed via Credit Card Processor, Credit Card Processor will collect your personal information and credit card information for purchase. Please familiarize yourself with their policy by visiting their website here. Nuance Salon cannot and does not control what Credit Card Processor does with your information so please review their policies. We use Boulevard as our CRM, we have no control over what they do with their information, please refer to their policies.
Right to Delete
You have the right to request the permanent deletion of your personal information from our database by emailing us. Please note that some data such as your order history and reservation history cannot be deleted from our system, and as a wine club member, we must maintain your profile.
Checkout
If making a purchase online you will be forwarded to credit card process or another third-party website, they may require your name, address, and contact information. They use this data to send your orders and contact you regarding any order issues or appointments. Credit card information is also required to fulfill your order. Please familiarize yourself with their policy by visiting their website here. Nuance Salon cannot and does not control what the credit card processor or third-party apps do with your information so please review their policies.
My Account or Profile
If we create an account for you in our CRM, we may request your name, address, phone number, email address, user name, and password. This information could be used for things such as to facilitate your orders, enable time-saving features such as express checkout, wish lists, saved baskets and text and email marketing campaigns . We do not share or sell this information but we do use Boulevard as a third-party CRM. Please view their policies.
Newsletter
If you subscribe to our newsletter, we may ask for your name, email address, phone number, basic contact information and profile information. We use this data to provide you with email and text updates and catalogs tailored to your preferences. We do not share or sell email addresses.
Gift Cards and Gift Messages
Our Gift Cards are purchased and issues via Credit Card Processor. We provide options for personal greetings with gift orders. We use this information only to fulfill your order as requested. Credit Card Processor will collected your personal information and credit card information for purchase. Please familiarize yourself with their policy by visiting their website here. Nuance Salon cannot and does not control what Credit Card Processor does with your information so please review their policies.
How We Use Email
We will use any email provided for marketing, customer communication, and any communication after an order, gift card or event ticket is purchased, We do not sell or share email addresses with other companies.
Links to Other Sites
Occasionally, we may provide links to other sites we believe you may find interesting. These sites operate independently and have their own privacy and security policies. We strongly recommend reviewing these policies before using any linked sites. I
Information Collection
We do not collect personal information such as your name or email address during site visits unless you provide it to us. We may use HTTP cookies to track your browsing activity. These cookies do not collect personally identifiable information.
Accessibility
We are committed to ensuring all guests can access our services both on our property and online. From navigating our website to visiting our tasting room, we strive to provide an inclusive experience to all. If you have any difficulties please reach out to
us.
Children’s Privacy
This website is not directed to children under the age of 18 and we do not knowingly collect personal information from children under the age of 18 on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of 18 on this site, we will delete the information from our records.
Mobile Marketing
You may be able to sign up to receive communications about our products and services through your mobile device by submitting your mobile telephone number online or by texting us. If you sign up for mobile communications, we may send you autodialed marketing text messages about our products, services and promotions. It is your responsibility to notify Nuance Salon in the event that you disconnect your mobile number or change carriers. In the U.S., you may opt out of receiving text message communications on your mobile device by sending us a message and letting us know. Nuance Salon does not charge you to unsubscribe. Depending on the terms of your mobile phone contract, you may incur charges for receiving and sending text messages on your mobile device. Buckley Vineyard is not responsible for these charges. Message frequency varies per month. Consent is not a condition of purchase. Autodialed marketing messages will be sent to the mobile number you provide at opt-in. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.